
Oktober 1, 2010
Workshop-Interventionen sind ein erprobtes Mittel in unternehmerischen Veränderungsprozessen. Doch diese erfolgreich zu moderieren, erfordert professionellen Ratschlag und Training. Zu diesem Zweck geben die Autoren der einzelnen Beiträge Einblicke in die verschiedenen Change-Methoden, welche jeweils einer der vier üblichen Workshopphasen zugeordnet sind: Aufwärmen, orientieren, bearbeiten und abschließen.
Es werden sowohl etablierte Tools wie zum Beispiel das World Café, als auch innovative Methoden vorgestellt, die für jeden Leser einen Wissenszuwachs bieten können. Neben der sehr starken Praxisorientierung sticht vor allem die klare Struktur des Handbuchs hervor, welche ein schnelles Lesen ermöglicht. Es ist insbesondere für Change-Manager und Gruppenmoderatoren mit einem gewissen Grad an Vorwissen geeignet.
Rohm, A. (Ed.) (2010). Change-Tools. Erfahrene Prozessberater präsentieren wirksame Workshop-Interventionen (4. Aufl.). Bonn: ManagerSeminare Verlag
Source URL: http://change-centre.org/change-tools-fur-workshop-interventionen/

Februar 17, 2010
Efficiency is not solely reserved to private companies. Mapping your organization’s environment and identifying and awakening all potential resources are pivotal to the success of every public sector agency or initiative.
So as “measurement matters”, this book fills the void between literature on change management methods and the work of nonprofit organizations. The step-by-step application advice of the Balanced Scorecard approach is the great strengths of this very practical guide.
The highly regarded author Paul Niven translates the general theoretical assumptions for an organization’s success into the specific requirements of government and nonprofit agencies. Drawing upon his long-time experience in applying BSC in the private and public sector, he additionally provides the reader with the best practice example of the city of Charlotte.
Niven, P. (2008). Balanced scorecard step-by-step for government and nonprofit agencies, 2nd ed. Hoboken: John Wiley & Sons
Source URL: http://change-centre.org/balanced-scorecard-for-government-and-nonprofit-agencies/

Februar 17, 2010
Action Learning (AI) is a powerful change management method focussing on the benefits of employees learning on the job. Although a quite academic book, this introduction not only presents AI’s different schools of thought, but offers practical guidance to the reader by highlighting the best features of each approach and recommending specific combinations to differing business environments. Amongst others, it deals with the precise implementation of programs, the role of learning coaches and possible learning outcomes.
The two authors also provide an appendix including deeper AI theory as well as useful exercise tools. The illuminating case studies offered, ranging from different sectors such as business corporations to community based health organizations, are especially noteworthy.
O’Neil, J. & Marsick, V. (2007). Understanding Action Learning. New York: American Management Association Pub.
Source URL: http://change-centre.org/action-learning-for-business/

Februar 17, 2010
One of the most prominent performance measurement tools in change management, the concept of balanced scorecard is presented by the well-known expert Paul Niven step-by-step in a very practical manner. The book can be used as a road map for the entire process, from identifying business goals to implementation tools and success evaluation.
The author underlines not only the importance of BSC as the cornerstone of your business performance strategy, but demonstrates how theory has successfully been applied to real-world cases. Readers can learn from best practices and will find post-implementation guidance in this second edition.
This book is a must-read for every manager involved in change processes who wants to unleash his/her organization’s full potential in the fields of finance, customer, internal processes and employee learning.
Niven, P. (2006). Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results, 2nd Ed. New York: John Wiley and sons
Source URL: http://change-centre.org/balanced-scorecard-step-by-step/

Februar 17, 2010
Instead of focussing on weaknesses, appreciative inquiry (AI) is meant to strengthen the existing but oftentimes hidden skills of every human being involved in an organization’s work. It states that wise leaders use the self-reinforcing, educating effect of affirmation to reach more creativity and effectiveness for their businesses at the same time.
The three authors, all initiators of this nowadays prominent change management method, offer a very practical overview of AI’s theoretical basis, it’s principles and techniques, focussing on the 4-D Cycle (discovery, dream, design and destiny). They provide the reader with plenty of useful application materials such as AI worksheets, sample interview guides and case examples as well as further literature and information on professional associations.
Cooperrider, D., Whitney, D. & Stavros, J. (2008). Appreciative Inquiry Handbook: For leaders of change, 2nd ed. San Francisco: Berrett-Koehler Publishers
Source URL: http://change-centre.org/appreciative-inquiry-handbook/
Copyright ©2012 change centre unless otherwise noted.